Pre-Information Form
1. Seller Information
- Trade name: MARTAŞ GRANİT MERMER MADEN. İNŞ. TUR. TİC. İTH. ve İHR. LTD. ŞTİ.
- Brand: AEGEA RESERVE
- Address: Çıldır Mah. 107/1. Sk. No:7, Marmaris / Muğla
- Trade Registry No: 10937
- MERSIS No: 0612140270600001
- Tax Office / No: Marmaris — 6121402706
- Phone: 0540 448 48 34
- Email: info@aegeareserve.com
- KEP: martasgranit@hs09.kep.tr
2. Subject
The purpose of this Pre-Information Form is to determine the parties' rights and obligations regarding the sale and delivery of the products ordered electronically by the BUYER from the AEGEA RESERVE (aegeareserve.com) website, in accordance with Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
3. Product and Payment Information
The essential qualities of the ordered products, the sale price (VAT included), the payment method and delivery details are communicated to the BUYER on the order confirmation page and in the order confirmation email. Listed prices are current sale prices.
4. Right of Withdrawal
The BUYER has the right to withdraw from the contract within 14 (fourteen) days of receiving the product, without giving any reason and without paying any penalty. To exercise this right, notifying info@aegeareserve.com within this period is sufficient.
Products that cannot be returned by their nature (opened foodstuffs, perishable products or those likely to pass their use-by date, etc.) are outside the scope of the right of withdrawal.
5. Delivery
Products are delivered by courier to the address specified by the BUYER within 30 days at the latest following confirmation of payment. Shipping cost and the free-shipping threshold are stated on the cart and checkout pages.
6. Dispute Resolution
For disputes arising from this contract, the Consumer Arbitration Committees and Consumer Courts are competent according to the value limits announced by the Ministry of Trade.